Internet Explorer "About" box is completely blank ; Unable to type in text boxes in websites
Symptoms in Internet Explorer
1. The About box fields indicating the browser version and patch level, are blank
2. Unable to right-click on any Web sites
3. Unable to select text in a HTML document or a Web page
4. When you open the About box, the following error occurs and the dialog closes
An error has occured in this dialog.
Error: 96
Unspecified error.
Additionally, you may be unable to type in the text boxes (eg.. a Search engine or a Web site). These issues are caused by missing registry keys.
To solve the problem, try the following steps:
Click Start, Run and type the following commands one by one and press Enter
REGSVR32 MSHTMLED.DLL
REGSVR32 JSCRIPT.DLL
REGSVR32 /i MSHTML.DLL
If this does not help, reinstall Internet Explorer.
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